Toll Free Conference Call Features
- Conference
Manager - Add or delete PINs and access all of your conference information.
- Managing your account and conference has never been easier. With the click of a mouse, you can add or delete PINs on conferences, change dial-in features or add advanced features. AccuConference gives you the freedom to manage your account at your convenience.
Access your account online to setup additional conferences and to change conference settings. You can also view online billing information and setup users with unique conference privileges.
- Schedule
Calls - Schedule one-time use conferences or apply expiration dates.
- Online Call Scheduler - Your account
gives you the ability to schedule one-time use codes
and generate a unique PIN and name for the conference.
Other options include setting expiration dates, recurring
scheduled calls and more.
- Outlook
Plugin - Use our Outlook Plugin to automate your conference call setup.
- AccuConference offers a free conference
call scheduler through Outlook – this Outlook plugin
gives you the ability to send an invitation to your
conference call by using your Outlook email program. Download
the Outlook Plugin Here.
- Permission
Based Users - Create users that will have unique access to your account online.
- Specific users can be given select
access to your online account. Allow users to see
only their unique conference; give the accounting
department access only to the billing statement.
This feature is powerful for allowing access without
compromising your account security.
- Multiple
Access Codes - Create customized Moderator, Speaker and Participant codes for your conference.
- Having an account with AccuConference provides you with the ability to have as many single conferences as you need on your account. This provides the flexibility for numerous people to hold conference simultaneously. And, as always, this service is provided free-of-charge for all of our toll-free accounts.
- Call
Security/PIN options - Create custom pin codes to increase security and track caller ID's.
- Create codes that expire to prevent
users from abusing service.
Multiple/ Custom Options: Track who is using
your service at all times with customized codes.
Access Levels: Creates access & unique privileges for specified conferences.
Required Registration: Require people to register online before receiving a code.
AccuConference also offers billing protection. Sometimes
people will call into a conference at the wrong time
or because they used the wrong code. If they are the
only one on the line, we will automatically drop them
in 5-10 minutes so that you are not charged for the
call. Also, if you're not 100% satisfied with your
conference call then you won't pay.
- Event
Planning - We'll schedule your conference, create custom registration pages, and send email reminders.
- For your next large event, allow AccuConference to assist in the planning process by providing you with a qualified Event Planner. From pre- to post-event details, an Event Planner will help manage every aspect of your conference call. Whether it be creating the registration page & sending out the invitations, to being on the live call facilitating the live Q&A, an Event Planner will give you the utmost professional support and provide your company with a spectacular event.
- Registration
Pages - Save time and gather important information about your callers. Publicly post conference details online.
- Provide your participants the opportunity
to register for your conference call and at the same
time, gather important information from them. Registration
pages are available for you to create with information
including the speaker's photo, company logo and the
capability to issue each participant an unique PIN.
- Hold
Music / Greeting - Create a pre-recorded greeting or upload your own hold music.
- You can upload your own hold music
for participants to listen as they wait for your
conference to begin. You can also upload a recorded
advertisement or announcement. Once your conference
has started, you can play special sound-bites or
custom greetings into your call.
- Recording - Digital recording with immediate download. Forgetful? Use Auto-Record.
- Your account is equipped to record
any or all of your conference calls. With the simple
click of the mouse or a key stroke on your telephone
keypad, you have the recording abilities at your
finger-tips. Your digital recordings are available
for download in mp3 format from your account management
site and will be available for 30 days for free download.
Other Recording Examples:
- Auto-Record - One thing to not have to worry about!
- Play into live call - Have a recorded meeting/presentation you would like your audience to hear? Easily play the recording to your live audience.
- Playback Tree - Have several recordings you would like your participants to choose from to hear? Let us setup a Playback Tree for you at no cost
- Recording
Playback - Enable participants to call and listen to a pre-recorded conference.
- Did someone miss an important conference call? Do you have an announcement you need to post for clients to listen to? Use our conferencing system to record and play back. You call into the conference bridge and record your call or announcement, and then your participants will use a specified PIN to dial in and listen to the recording. (*Note - Flat-rate accounts will be charged a per-minute fee for playbacks.)
- Transcription – Send recordings to be transcribed (Medical and Legal transcription available).
- We will gladly transcribe your conference recording. Our rate is $3.50 per minute. This option is available through your on-line account management page. If you would like to transcribe your own calls, it's easy (and free) to download the recording file.
- Online
Billing – Access all of your billing information and make payments online.
- With online account management,
you have full access to view your invoices anytime.
All call details are posted immediately as the call
ends, enabling you to view cost information quickly
and track your conference expense as they happen.
All previous statements are posted on-line for the
life of your account.
- Account
Codes – For companies with unique billing needs and for high-security calls.
- AccuConference provides the ability
to have your conference calls separated by accounting
codes. Each moderator must enter a valid accounting
code before entering the conference. This helps manage
costs and itemized expenses for your accounting department.
- Download
Call Data – Receive a complete summary of your conference activity after each call.
- All prior call records are available on your account. View details of participants ID, name recording and PIN used for each conference. Track length of calls, listen to name records and view cost of each call – all online, all the time.
- Pre-Conference/Green
Room - Review last-minute details in a private "green
room" before starting your conference.
- Enjoy your freedom of speech with
Pre-conference. Each conference can be selected to
have a pre-conference. This allows all speakers
and moderator to collaborate together in a separate
conference room before the conference begins. A simple
key stroke from the moderator will end pre-conference
and the live call begins. At that time, the speaker & moderator
lines remain open to speak into the conference, but
the participants are in a listen-only mode.
- Desktop
Controls (Live call screen) - View callers
and access moderator controls via the Internet.
- Exercise total control of your conference call with our exclusive live call desktop controls. At your fingertips you will have the tools to facilitate a live question & answer session, mute and un-mute individual lines, view all participants on the call, enable or disable recording & lecture mode - all with the click of your mouse. Also, see who is on your call for added security and attendance tracking.
Now you can turn off those annoying entry and exit tones that interrupt a conference call because you can see who is on or who has dropped off your conference call with our live dynamic call screen.
Automatically out-dial to participants from your web
control panel.
- Live
Queued Q & A
Program - Moderate a Question & Answer session
when participants "raise their hand."
- Perfect for large calls, your account
provides you with the full function to have your
own live question & answer session. Our system allows
you to mute all participants for presentation (lecture)
mode, and then selectively un-mute a particular line
when there is a question. Participants "raise their
hand" by simply pressing *1 on there telephone keypads,
and the moderator then selects to un-mute their line.
This feature gives you total control and professionalism
of an expert.
- insight™ Web
Conferencing - Share PowerPoint, host a poll
and text-chat with participants.
- insight™ - the latest in web
conferencing technology. Coupled with your audio
conference, insight™ allows you to share a
simple PowerPoint presentation to your participants
with little effort. No downloads, no plug-ins and
fully compatible with Windows and Macintosh. Use
your desk top controls to mute & un-mute lines, facilitate
a live queued question & answer session. Your participants
click to a web page, enter their participant PIN
to log in and view your PowerPoint. As host, you
upload your PPT on your customer management site & click
to join.
Chat - insight™ allows you
to chat online with your participants. If you need
privacy, you can select to only chat with the moderators.
Chat also allows your participants to ask questions
that only the moderators can see.
Polling - Polling is a great tool to keep your audience
engaged and to find out valuable information. Ask
specific questions or setup votes.
insight™ includes:
- PowerPoint
- Chat
- Polling
- Live Desktop Controls
- Out-dial - Invite participants to join your conference by calling out to them.
- Moderators can dial out from within
your conference at any time by pressing *1 on your
telephone keypad to bring in new participants. Out-dialing
is especially helpful if you need to bring in a professional
like a judge or an attorney for only a small portion
of the conference call. It is also the most economical
way to bring in international participants. You can
out-dial to participants in 30 other countries for
the same low rate that you pay for your US participants.
- Web
Out-dial - Invite callers from all over the world to join your call live.
- When you're on a conference call
and you're viewing the live call screen you have
access to the out-dial box. Simply enter the phone
number of the person you'd like to call and click
GO. Your participant will automatically be called
and when they answer they'll hear a menu that lets
them join, reject, or receive a call-back in five
minutes.
Group Out-dial - if you have a group of people you
want to out-dial to on a regular basis, you can add
them to your contacts file and create a group. The
next time you're on a conference call and want to
out-dial to this group, you just use the pull-down
menu from the live call screen and select the group
you wish to include. The AccuConference system will
automatically and simultaneously out-dial to each
of your participants. This works for both domestic
and international phone numbers.
See also:
Toll Free Plan FAQ
